A professional public safety telecommunicator is a highly responsible, multi-functional public servant who must handle many tough requirements, often in crises. The nature of the NPD telecommunicator’s job includes these key elements:
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Mostly sedentary.
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Operate telephone, radio and computer equipment, usually concurrently.
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Answer 9-1-1 emergency calls and public inquiries, and dispatch police and fire units.
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Usually routine call taking and dispatching, but periodically high-stress during emergencies.
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Work on one of three 8-hour shifts (0700-1500; 1500-2300; 2300-0700).
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Must be willing to work assigned shift that may include weekends and holidays.
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Work with a team of two to four other Telecommunicators.
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Occasional requirement for overtime.
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Must pass a police background investigation.
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Must pass a CVSA examination.
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Must not have used tobacco for at least 6 months prior to application for employment.
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Must not have any visible tattoos that can be deemed offensive.
A career as a Public Safety Telecommunicator offers some personal rewards, some of which are intangible, such as:
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Satisfaction that you provide a vital service to the public.
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Awareness that citizens rely on you as the first “First Responder” to their calls for help.
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Pride in knowing that on a daily basis you help promote the protection and preservation of life, property, and community security.
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Knowledge that you serve in a profession that is growing in national recognition.