ARE YOU READY TO BE A PST?

CONSIDERATIONS FOR A CAREER AS A TELECOMMUNICATOR

A professional public safety telecommunicator is a highly responsible, multi-functional public servant who must handle many tough requirements, often in crises. The nature of the NPD telecommunicator’s job includes these key elements:

  • Mostly sedentary.
  • Operate telephone, radio and computer equipment, usually concurrently.
  • Answer 9-1-1 emergency calls and public inquiries, and dispatch police and fire units.
  • Usually routine call taking and dispatching, but periodically high-stress during emergencies.
  • Work on one of three 8-hour shifts (0700-1500; 1500-2300; 2300-0700).
  • Must be willing to work assigned shift that may include weekends and holidays.
  • Work with a team of two to four other Telecommunicators.
  • Occasional requirement for overtime.
  • Must pass a police background investigation.
  • Must pass a CVSA examination.
  • Must not have used tobacco for at least 6 months prior to application for employment.
  • Must not have any visible tattoos that can be deemed offensive.

A career as a Public Safety Telecommunicator offers some personal rewards, some of which are intangible, such as:

  • Satisfaction that you provide a vital service to the public.
  • Awareness that citizens rely on you as the first “First Responder” to their calls for help.
  • Pride in knowing that on a daily basis you help promote the protection and preservation of life, property, and community security.
  • Knowledge that you serve in a profession that is growing in national recognition.