Citizen Self Serve

The City's Permit Processing system was converted to a new software system in August 2014. If you have not already done so, please register and set up a new account in Citizen Self Service via the following link: conmss.naplesgov.com/MSS/default.aspx 

You will need to contact the Building Department to get your Customer ID# (CID#) for registration. Once your account has been set up, you will be able to track the status of a permit or revision; review inspection results; schedule inspections and pay fees online.