Awards & Recognitions

2025 Civilian Employee of the Year: PST-II Erica Bacher Steckman
2025 Civilian Employee of the Year - PST-II Erica Bacher Steckman
Department Letters of Commendation: Shift Supervisor Mandi Amell, PST-I David Rubio Duque
Department Letters of Commendation - Shift Supervisor Mandi Amell, PST-I David Rubio Duque

Shift Supervisor Mandi Amell and Telecommunicator David Rubio received a Department Letter of Commendation for demonstrating proactive leadership, professionalism, and teamwork to ensure uninterrupted public safety operations during a technology failure at the Emergency Communications Center (ECC). 

Phoenix Award Recipients: PST-I David Rubio Duque, PST-I Victoria Love, Officer Delia Luna, Officer Sarah Sanders
Phoenix Awards: Rubio, Love, Luna, Sanders

The "Phoenix Award" is an award presented by Collier County Emergency Medical Services (EMS) to recognize first responders and civilians whose quick actions led to a successful resuscitation and recovery for a patient experiencing cardiac arrest.

PST-II Erica Bacher Steckman named Employee of the 3rd Quarter, 2025
Erica Bacher Steckman - Employee of 3rd Quarter, 2025
PST-II Keyla Ball named Employee of the 2nd Quarter, 2025
Keyla Ball - Employee of the Quarter - 2nd Quarter 2025
Mayor Heitmann Presented the National Public Safety Telecommunicators Week Proclamation on April 2, 2025.
Proclamation for National Public Safety Telecommunicators Week
PST-I Shemara Swaby named Employee of the 2nd Quarter, 2024
PST-I Shemara Swaby named Employee of 2nd Quarter, 2024
ECC MANAGER ADOLFO MARTINEZ PRESENTED MANDI AMELL WITH A CERTIFICATE ON JULY 10, 2024, FOR COMPLETING THE COMMUNICATIONS SHIFT SUPERVISOR COURSE.
NPD Ecc
MANDI AMELL PROMOTED TO COMMUNICATIONS SHIFT SUPERVISOR IN JANUARY 2024.
Npd Ecc

Ms. Amell joined the NPD Communications team in February 2015. She earned an Exceptional Duty Bar in 2017.

Communications Supervisor Leslie Baun Retired with 15 Years of Service in October 2023.
Npd Lesliebaun
PST-II Robyne Walker Named Civilian Employee of the Year, 2021.
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Robyne Walker has served as a PST with NPD since March 1999. She is the most senior PST on staff, is a certified PST trainer, and has received multiple awards during her career as an NPD PST. Most recently, she was named as NPD Civilian Employee of the Year, 2021.

COMMUNICATIONS SHIFT SUPERVISOR ISABEL ARIAS

Milady “Isabel” Arias joined the NPD Communications team in May 1994. Promoted to Communications Shift Supervisor in March 1999, she is the division’s lead trainer, and the NPD’s Florida Department of Law Enforcement Terminal Agency Coordinator. She has received multiple awards during her career as an NPD PST, including NPD Outstanding Service Bar, Naples Fire Department’s Fire Dispatcher of the Year (pictured), and Florida Fire Chief’s Association Dispatcher of the Year.

Npd Shiftsupervisor
COMMUNICATIONS SHIFT SUPERVISOR ANTHONY VEYN

Anthony Veyn joined the NPD Communications team in August 1995. Promoted to Communications Shift Supervisor in March 1999, he has received multiple awards during his career as an NPD PST, including NPD Outstanding Service Bar and Naples Fire Department’s Fire Dispatcher of the Year (pictured).

Npd Shiftsupervisor