FAQs

The City of Naples/Municipal Code is a collection of the current legislation adopted by the City Council. You can access the Municipal Code online. Additionally, a hard copy of the Code of Ordinances is located at the City Clerk's Office, City Hall. 

To order a fire hydrant flow test, complete the Fire Hydrant Flow Test Application and submit via the online portal. The fee is $100.

Go to the Purchasing Department page (www.naplesgov.com/purchasing) and scroll down to the Quick Links section on the lower right side. Click on Bid Postings,then check the box next to Show Closed/Awarded/Cancelled Bids. The Bids are in numerical order by Bid number and are listed for several months.

If you are within the City of Naples Utility service area, complete the Application for Service. Return it to the Customer Service Division via email at CustSrv@naplesgov.com or via fax to 239-213-1023. If buying or selling the property, call the Customer Service Division at 239-213-1800 several days before closing so the Customer Service Division can arrange a timely reading of the meter and send a bill to the appropriate parties for utility services. 

Reading your own meter on a regular basis allows you to investigate increases in water usage before you receive a high bill. High water bills are often caused by extensive irrigation or leaky plumbing. Reading the meter late at night, and then in the morning after landscape irrigation will show how much water is consumed by one irrigation cycle. Or, if you have a leak, the water meter will be turning, even when you have shut off water faucets and water-using appliances. First, find your water meter, which is usually encased in a plastic meter box along your property line. Then, lift the lid of the brass meter. The dial has a small black or red triangle. If the dial is rotating when no water is running, you may have a leak. The first 4 digits show the total usage in thousands of gallons. Subtracting the last meter reading with the current reading will show usage. 

Voters in the City of Naples select the following elected officials: (1 position) Mayor and (6 positions) City Council members.    

During election years, candidate manuals are prepared by October for those seeking elected office. The next regularly scheduled election will be February 1, 2022. For further information, please contact the City Clerk’s Office at (239)213-1015.

Voters must personally vote the ballot (unless assistance is required due to blindness, disability, or inability to read or write).

• Completely fill in the ovals corresponding to the candidate and/or referendums of choice.
• Place the completed ballot in the enclosed secrecy sleeve (also known as a secrecy "envelope").
• Place both the ballot and the secrecy sleeve in the return envelope provided. (Please note: Failure to include the secrecy sleeve DOES NOT invalidate the ballot.)
• In order for the Vote-by-Mail ballot to be counted, the voter must sign or apply their legal mark in the box below the voter certificate on the return envelope.
  • The signature must reasonably match the signature of registration.
  • A signature as Power of Attorney will not be accepted. The ballot will not be counted. (See Signature Updates page.)        
• The Vote-by-Mail ballot may be returned by mail, express, or in person to the Supervisor of Elections office.
• Voted ballots cannot be accepted at a polling place or an early voting site.        
• Affix appropriate postage for Vote-by-Mail ballots returned via mail.
• Voted ballots must be received by the Supervisor of Elections office no later than 7:00 p.m. on Election Day to be counted; a postmark does not count.     

An estoppel request takes seven to ten business days and includes all liens from the City of Naples.

• Beauty and barber shop business tax receipts are $23.15 for each chair up to two, $11.58 each chair over two, up to a maximum of $115.76.
• Coin operated vending is $57.89 plus $7.17 for each machine
• Laundry is $57.89 for first 20 machines then $2.75 for each machine thereafter
• Business tax licenses for most businesses providing a sale of a product such as pet shops, gas stations, and gift shops or businesses that provide a service such as automobile detailing, child care, cleaning, insurance, massage salon, and handyman services are $57.89 for one to 15 employees, $86.82 for 16-30 employees, and $115.76 for more than 30 employees
• Business tax licenses for most professions, including accountants, artists, attorneys, court reporters, dentists, doctors, landscape architects, and massage therapists are $57.89.
• Business tax licenses for rental agencies, apartments, rooming houses, commercial property, hotels, and motels are $4.14 for one to 10 units, $2.75 for every unit more than 10.
• Restaurant business tax licenses are $57.89 for one to 50 seats, $86.82 for 51 to 100 seats, $115.76 for 101-200 seats, and $144.70 for 201 seats and more.  Additionally, most restaurants are required to have a business tax license for take-out food.  That is an additional $57.89 for one to 15 employees, $86.82 for 16 to 30 employees, and $115.76 for more than $115.76 employees.
• I advertise, but I have no customers, so do I really need a Business Tax Receipt? 

• Absolutely.  Our law is clear that as long as you are making yourself out to be in business, via print advertising, signs, phone book, or even classified ads, you're in business and need a Business Tax Receipt.  Don't delay, because if you operate a business before obtaining the Business Tax Receipt, you are subject to a penalty as provided by City Code. 

All Business Tax Receipts expire on September 30 of each year regardless of when purchased.  Additionally, for a fee of 10 percent of the required business tax fee, Business Tax Receipts are transferable when there is a change of ownership, business location, or name.

Any active service requires payment of bill. Customer can use automatic debit by completing the required form. However, to reduce or eliminate the possibility of water loss, you may wish to contact the Customer Service Division at 239-213-1800 to have the meter locked (there is a $75 fee for this service) to ensure no water flows, or customers can shut off water at the house. Then only base bills need to be paid.