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Utilities Division Reports and Other Documents Online The City of Naples Utilities Division is required to publish reports concerning services we provide to the public. Some of these repoerts, as well as other documents, which are available online are listed here.
Utility Bills The Finance Department handles all billing for utility bills for the City of Naples and all areas of Collier County served by City of Naples water or sewer services. They also handle turn on/turn off requests for water through the Customer Service Desk. Just call them at 239-213-1800 with any of your billing questions, or email utilitybilling@naplesgov.com. You can now pay utility bills online through our Online Services page.
Water Plant
The City of Naples must obtain a Water Use Permit from the South Florida Water Management District. This permit is issued for a five-year period and is based upon the customer population projected for the next five years. The South Florida Water Management District issues this permit based upon customer population and what is considered minimal environmental affect. For example the current water use permit allows for an annual allocation of 6724 Million Gallons and a maximum monthly allocation of 685.2796. In issuing water permits, the State not only recognized it responsibility towards existing customers & population, but also recognized it responsibility towards future customers/population. As such, they will not allow existing customers to exceed more than their share of this State resource. Ownership & Planning Water Resource All water in the State of Florida, whether in lakes, rivers, underground aquifers, or surface water, is in the ownership and regulatory authority of the State of Florida. Therefore, all utilization of that water resource must be specifically approved by the State. This approval is given to water purveyors, such as the City of Naples, through a five-year consumptive use permit. Planning The City of Naples has undertaken a comprehensive review of the water supply system, the water treatment facility, and the water distribution facilities. In 1993, the City adopted a report prepared by Consulting Engineer Hartman & Associates, Inc., which analyzed the ground water resources of western Collier County as they relate to the Citys two well fields. From that analysis, it was determined that those groundwater resources could produce a safe yield, under drought conditions, of forty-five million gallons per day. In 1995, the city authorized a potable water master plan which reviewed the treatment facilities and distribution facility. This report was also prepared by Hartman & Assoc. and was presented to the City Council and adopted in 1996. This master plan identified capital improvement necessary over the twenty-year planning period through 2015. Together, these studies have prepared the City to meet the water supply needs of the franchise territory of the City of Naples. Waste Water Funding The City of Naples operates a Water and Sewer Utility, providing services to approximately 15,000 water and 8,000 sewer accounts within the City and in adjacent unincorporated areas of Collier County. Operated as an enterprise fund, revenues from charges to customers are required to cover costs of operations and maintenance, debt service, payment in lieu of franchise fees and the prorated cost of central administration. Also funded is capital replacement in an amount equivalent to the annual charge for depreciation of the system. Bond covenants require that the City maintain debt service coverage of 1.35 in the Water & Sewer Fund. The budget complies with the Citys bond covenants. At the budget hearings in September 1999, City Council approved an Ordinance authorizing the City Manager to adjust water and wastewater rates annually based on the Florida Public Service Commission (FPSC) Deflator Index. This automatic annual rate adjustment of water/sewer rates will provide revenue to cover the increases in expenses due to inflation or other such factors without significantly impacting the customer. Each rate change is implemented October 1st of each year. City Wellfields
Water Distribution
Waste Water Plant
Reuse System:
Waste Water Maintenance
Waste Water Collections
Disclosure Statement The material presented in this site is believed to be accurate at the time of its posting, but much of the information here is continually changing and the accuracy of this material cannot be guaranteed. All official documents of the City of Naples fall under the various public information laws, and the official versions may be obtained through the City Clerk's office. Material on this site may be reproduced with attribution, but we recommend you verify the accuracy with the City Clerk's office before reproduction. All communications with the City of Naples and its employees become a matter of public record and are subject to the various State and Federal regulations concerning public records. We do capture some user and browser information on this site and we may analyze the server logs to generate traffic reports, and these reports may list your origination address. E-Mail directed to the City of Naples or its employees may be retained as part of the public record, and these communications may be available through public information requests. Because of the public information nature of this web site, users should have no assumption of privacy of any kind, as any information you or your system may provide can become public information. All graphics, logos, artwork, layout and text contained on this site are Copyright 1998, 1999, 2000, 2001, 2002, 2003 by the City of Naples, Florida. Materials may be used with attribution with the exception of City logos, seals and emblems. Permission to use these materials may be granted by request to the City Manager. The City of Naples in no way endorses any specific company or product mentioned on this site or any other web site affiliated with the City of Naples. |