City of Naples, Florida

 
 




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City of Naples Online Services

Welcome to the City of Naples Online Services section. Here you can conduct city business from the comfort of your home or office.

PLEASE NOTE:

Use of online payment services requires registration, which entails you receiving and replying to an automated email message. Some SPAM filters may block this message, so before signing up you should allow email from click2gov@naplesgov.com through your SPAM filters.

If your SPAM control system requires the sender to acknowledge the email through a web interface, you may not receive the signup message and may not be allowed to use online payment services. Since this email is automated, there is no human that can authorize the message through your SPAM filtering system. You must authorize email from this address yourself, before signing up for an online payment account.

Citizen Service Request Tracking

The Citizen Service Request Tracking system allows citizens to enter requests for services online. This enters directly into the system used by the City of Naples to assign requests for work, and will normally be followed up on the following business day.

Building Permits

Check the status on your building permits and schedule inspections. Requires a building permit and PIN number. Applications for new permits must be done in person at the Community Development building, 295 Riverside Circle.

Utility Billing

Pay utility bills online using Visa or Mastercard. Requires utility account number and PIN (you can apply for a PIN online). You can also check your billing history, review water usage and review your account status.

Parking Tickets

Pay parking tickets online using Visa or Mastercard. Requires the ticket number or license tag of the vehicle ticketed.

Business Tax Receipts

Renew your Business Tax Receipt online using Visa or Mastercard. Requires the license number and PIN from the Business Tax Receipt renewal letter.

Note: If you want to apply for a NEW Business Tax Receipt, please see our Business Tax Page.

Construction Site Code Violation Information

Information concerning construction site code violations is now available to the public.