The City of Naples Building Department has a representative on duty after hours, on weekends and on holidays to respond to complaints involving construction sites. Residents are encouraged to contact the representative whenever there is a complaint involving construction sites at 239-564-9109.
Regular Business Hours
During regular business hours, complaints involving construction site problems should be directed to 239-213-5043.
IMPORTANT NOTICE TO CUSTOMERS:
The City's Permit Processing system was converted to a new software system in August 2014. If you have not already done so, please register and set up a new account in Citizen Self Service via the following link:
You will need to contact the Building Department to get your Customer ID# (CID#) for registration. Once your account has been set up, you will be able to track the status of a permit or revision; review inspection results; schedule inspections and pay fees on line. You may still use the IVR system to schedule inspections by phone at (239) 213-7112.
WHAT'S NEW AT THE BUILDING DEPARTMENT
In order to serve our customers in a more timely and efficient manner, as of April 1, 2015, customers submitting more than 4 applications will be required to make an appointment with our staff (239) 213-5020 or, after submitting 4 applications you may start the process over by returning to the front desk and signing in again.
On-line payment processing is now available for the Building Department.
Please DO NOT submit payments until contacted by the Building Department with the FINAL total amount due, or the Permit Application Status on the Self Service System indicates ACTIVE / APPROVED.
*Fees reflect estimated charges only until processing is complete.
Payments made prior to the process being complete, may require an additional payment to satisify the outstanding balance before the permit can be issued.
On-line payments will show as pending until posted/cleared. This process may take several hours depending on when payments are made. Payments are posted/cleared three times daily at 8 am, Noon and 4 pm. Permits can be issued once payment has cleared.
*NO refunds will be issued in the event an over payment is made.
DEPARTMENT EMAIL ADDRESSES
The Building Department is moving away from using the fax machine and has implemented an email system for the following processes:
EMERGENCY PERMIT APPLICATIONS
(Refer to the current procedure for Emergency Repairs and Water Damage)
GENERAL PERMIT QUESTIONS
CO or TCO REQUESTS - (active permits only)
SCHEDULE TIME SPECIFIC INSPECTIONS
State-certified and registered contractors that wish to conduct work in the City of Naples
must contact the Building Department at 239-213-5020 to obtain permitting and licensing information.
The City of Naples currently is rated a Class 2 (Fire Rating) Community by the ISO (Insurance Services Organization). A Class 1 rating is the highest rating and a 10 rating is the lowest. This high rating benefits our residents by allowing them to purchase property insurance at a reduced rate.
The City of Naples has once again been awarded a Class 6 rating by the CRS (Community Rating System). This high rating allows residents to realize a 20% reduction in the cost of obtaining flood insurance.
The City of Naples currently rated a Class 3 BCEGS (Building Code Effectiveness Grading
Schedule) for both residential and commercial buildings. A Class 1 rating is the highest rating and a Class 10 is the lowest. This high rating benefits our residents by allowing them to purchase property insurance at a reduced rate.
Thanks for visiting the City of Naples Building Department website, please check back soon for the latest news and information regarding your building permits and processes!