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Online Payment Options
Pay Your Utility Bill Online
Register your account for online bill pay. Once registered, you will find online payment options and other account information, including payment history, prior utility bills and consumption history.  If you've lost your user ID or password, follow the link to register your account and select option "recover your user ID" or "forgot pin" to receive your information via email. 

Forms of Payment Accepted Online
Direct Debit (Automatic Payment of Bi-monthly Utility Bill)
You can register your checking account once to begin making your payment automatically. Once you set up your account at the Utility Billing website, your bi-monthly bill will automatically be paid on the due date, which is about 20 days after you receive your bill. To sign up, follow the instructions in the Your Account Access section. Be sure to pay your current bill in your normal fashion, because this takes one billing cycle to update to your bank and your account.

If preferring to register for direct debit by mail, complete the Application Form, and attach a voided check delivered to the City of Naples Customer Service Division at 735 8th St. S., Naples, FL  34102.  It takes one billing cycle to update, so customers should pay their current bill.

Credit Card (One-time Payment of Bi-monthly Utility Bill)
This option allows you to make a payment with your MasterCard or Visa. The system does not store your credit card information; you will need to re-enter the information each time you want to make a payment. The payment is credited on the day you make your transaction. To pay with your credit card, visit the Utility Billing website.

Pay Your Utility Bill Online

Pay Your Parking Tickets Online - Note:  We are transitioning to a new software.
If you've received a parking ticket at one of our beach ends or parking areas with metered and permit-restricted spaces, you can pay it online with a Visa or Mastercard.

If your ticket was issued after June 2, 2014 
You will need the ticket number or vehicle license tag number and state when you sign in. These new tickets are eight digits or less.  Pay Your Parking Tickets Online (After June 2, 2014)

If your ticket was issued  before June 2, 2014.
You will need the ticket number or vehicle license tag number when you sign in.  Most city tickets are nine digits.  If the ticket number has 11 digits, and begins with the number 13, please use only the nine digits after the 13, or sign in with the license tag (vehicle plate number).  For example, if the ticket is 13123456789 (11 digits, beginning with a 13), enter 123456789. Pay Your Parking Tickets Online (Before to June 2, 2014)


Renew Your Business Tax Online
Naples City Code Section 34-63 requires that anyone who engages in or manages any business, occupation or profession, within the city limits must obtain a city business tax receipt, and pay the appropriate business tax before the commencement of any business. The business tax must be paid annually.  From July 1st to September 30th each you a business can renew their business tax receipt online.

To renew online you must register for a login. 
Renew your business tax receipt online.