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This computer system, the City of Naples web site at naplesgov.com, the City of Naples email system and all other systems serving the City of Naples are provided as a service to the citizens of Naples, Florida and to the general public. Unauthorized attempts to access, upload or change information on this facility is prohibited, and unauthorized access attempts may be prosecuted.
Any communications through email or other links on this site shall in no way be deemed to constitute legal notice to the City of Naples, Florida or any of its agencies, officers, employees, or representatives, with respect to any existing or potential claim or cause of action against the city or any of its agencies, officers, employees, or representatives, where notice is required by any Federal, State, or local laws, rules, or regulations.
Email to any City of Naples account is treated as public information and may be archived, forwarded or otherwise disseminated to any source, both inside and outside the City of Naples systems. Email to city staff members is assumed to be for the purpose of conducting the business of the City of Naples, and no messages will be considered as personal or private communications. Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead contact us by phone or in writing.
Unauthorized email, including unsolicited commercial email and email which may contain viruses or trojans, is specifically prohibited. The City of Naples employs methods to screen email for unauthorized use, and offending messages may be returned or deleted without delivery. Email which may constitute a criminal act, such as that sent for the purposes of fraud or attacks on the system, as well as email which may constitute a criminal act upon an individual, may be tracked and the sender prosecuted. Remember, we own a police department.
Accuracy of Information
Visitors to the Website are advised that information contained within the pages of the Website is believed to be accurate. However, no claims, promises or guarantees about the accuracy, completeness, or adequacy of the information are made. Visitors are encouraged to review the official version of all documents upon which they plan to rely. All official documents of the City of Naples fall under the various public information laws, and the official versions may be obtained through the City Clerk's office. Material on this site may be reproduced with attribution, but we recommend you verify the accuracy with the City Clerk's office before reproduction.
Restrictions on Copying
All materials, text and images on the City of Naples web sites are copyrighted by the City of Naples, Florida, and/or their original creators, within the restrictions of Florida public records laws. While most data on this system is public information and is generally available to copy or distribute, with appropriate attribution, there may be specific restrictions on materials due to copyright ownership by other entities or restrictions under State and Federal laws. City of Naples logos and artwork may not be used in any form without permission from the City Manager. We recommend you check with the City Manager or City Clerk before using materials found on this site.
The commercial use of any materials on the City of Naples web site or other information systems is prohibited, with the exception of uses provided for by Florida public records laws.
Links to Other Sites
Some links on this website are to areas that are not under the control of the City of Naples, Florida. Therefore, the City of Naples makes no representations concerning their content, and is not responsible for their content. That the City of Naples has provided a link to a site is not an endorsement, or an indication of affiliation with the sites' owners or publishers. There are risks in using any information, software, services or products found on the Internet; and the City of Naples cautions you to make sure that you completely understand these risks before retrieving, using, relying upon, or purchasing anything via the Internet.
The City of Naples does not participate in link exchanges. Don't ask.
Linking to the City of Naples Web Site
Unless specifically restricted, you are granted permission to create hyperlinks to the content on this web site, provided that the link accurately describes the content as it appears on the site. Under no circumstances may this web site or any of its content be displayed in frames which may obscure or confuse the source of the content. Each page must be displayed in full with all content as originally displayed on the City of Naples site, without any accompanying advertising, banners, branding or other materials which may imply endorsement or acceptance by the City of Naples.
We suggest that links be made to the City of Naples home page at http://www.naplesgov.com/ and not to any specific pages within the web structure, since those pages may be moved or removed from service at any time. The City of Naples does not provide reciprocal links or participate in any web rings or link sharing programs.
CivicPlus Content Management System © 1997-2012 CivicPlus. All rights reserved.
All content © 1996-2012 by the City of Naples, Florida. All rights reserved.
Any information provided by you to the City of Naples, including but not limited to feedback, questions, comments, and suggestions are non-confidential; moreover, such information is a public record subject to public inspection pursuant to law. The City of Naples has no obligation of any kind with respect to such information and is free to reproduce, use, and disclose the information to others without limitation.
All communications with the City of Naples and its employees become a matter of public record and are subject to the various State and Federal regulations concerning public records. We do capture some user and browser information on this site and we may analyze the server logs to generate traffic reports, and these reports may list your origination address. E-Mail directed to the City of Naples or its employees may be retained as part of the public record, and these communications may be available through public information requests. Because of the public information nature of this web site, users should have no assumption of privacy of any kind, as any information you or your system may provide can become public information.
Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead contact this office by phone or in writing.
Information Collected and Stored Automatically
If you do nothing during your visit but browse through the web site, read pages, or download information, we will still gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store the following information about your visit:
The Internet domain (for example, "company.com") and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our web site;
The type of browser and operating system used to access our site;
The date and time you access our site;
The pages you visit;
If you linked to the web site from another web site, the address of that web site.
We use this information to help us make our site more useful to visitors -- to learn about the number of visitors to our site and the types of technology our visitors use.
If You Send Us Personal Information
If you choose to provide us with personal information, as in an e-mail to City staff, or by filling out a form with your personal information and submitting it to us through our web site, that information may become a part of a public record. We are required to maintain many types of information and documents. We do not collect personal information for commercial solicitation, or for any type of profiling of you as an individual or member of any group.
Information provided by you may be shared with other agencies as required by law or the nature of your information. Information you provide may also be shared with private organizations or individuals, such as during a background check for an employment application. The City of Naples tries to protect your personal information and privacy, but the extent of that protection can be limited by the public nature of government operations in Florida. Because of that, individuals should have no legal expectation of privacy with regard to internet communications with the City of Naples.
A cookie is a tiny piece of text that, with your permission, is placed on your computer's hard drive. If your browser is set to notify you before accepting a cookie, you will receive a request for a cookie to be stored on your computer. This cookie is used to track visitors and the information they provide, it doesn't tell us private information about you, unless you give us the information before you have accepted the cookie. Accepting a cookie in no way gives us access to your computer or any additional personal information about you. If you have concerns about cookies, your browser can be set to reject them, although some functionality of this web site may be affected.
Protection of Minors
The City of Naples is concerned about protecting the privacy of minors. We believe that parents should be involved in their children's Internet explorations, and it is important for parents to guide their children when children are providing personal information on line. Children should get their parents' permission before providing any information on line -- at our site or any other site -- and we recommend parents always be involved. We do not collect information specifically targeting minors as individuals or a group, even if information provided identifies the provider as a minor. We attempt to protect the information gathered from or about minors to the extent possible while still meeting legal requirements concerning public information.
Online Payments & Related Transactions
Ensuring that your online experience is secure is a high priority. Your information security is of the utmost importance, and we have devoted a great deal of effort to ensure that your personal information is safeguarded. Your online payment transactions are supported by industry-standard data encryption available through your browser called SSL encryption. These services are designed to ensure the privacy of your credit card information, name, address, email and other information you provide to us. We do not sore credit card information on our systems.
Social Security Numbers
In compliance with Section 119.071(5), Florida State Statutes (2007), the City of Naples has established and adopted a policy for the collection of Social Security numbers. The City of Naples collects your Social Security number for one of the following reasons only: Classification of Accounts Identification and Verification Credit Worthiness Billing and payments Data Collection Reconciliation Tracking Benefit Processing Tax Reporting Unique Numeric Identifier for Search Purposes
Accessibility Design Guidelines
Our website has been designed with the following accessibility guidelines in mind:
The standard font used throughout the site has been chosen to be easily legible.
Wherever possible, we use live text instead of graphics to reduce the download time of pages and increase your control.
No information is exclusively conveyed using color. This doesn't mean that colors are not used to organize information; instead it means there are also other, non-color dependent ways of doing this.
All images and hyperlinks, where appropriate, have an alternative text attribute. This means when an image or hyperlink is conveying important information its content is described with an alternative text.
We have attempted specifically to comply with
referring to website accessibility standards.
If you have difficulty accessing the site or have any comments or feedback, please do not hesitate to
Accessibility Design Guidelines
Many popular browsers contain built-in accessibility tools.
Internet Explorer Accessibility Information
Firefox Accessibility Information
Adobe Acrobat is required to view and print PDF documents that appear on this website.
To download this program for free, visit the
To read PDF documents with a screen reader please link to the
Access Adobe website
which provides useful tools and resources.