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Administrative Services
The Administrative Services Bureau delivers primary information and records services, fiscal accounting, equipment inventory, and headquarters facility management services within NPD. Bureau staff members play key roles in management of the department's critical information systems, i.e., telecommunications, public safety radio, computer-aided dispatch, and automated official records. The bureau's Administrative Services Captain serves as facility manager for the headquarters complex.

The bureau routinely initiates and organizes a variety of agency projects, and oversees a variety of special projects and productive contributions by the Communications Services and the Fiscal and Records Services Divisions.

A modern spacious facility houses the Communications Services Division and its latest advances in computer, telephone, and radio technology. An Enhanced 9-1-1 telephone system and call-mapping program means greater safety for Naples citizens by providing telecommunicators (TCs) with critical caller location details for more accurate and timely emergency response. Operations personnel and TCs enjoy high quality voice communications via an 800 MHz radio system that promises 95% broadcast coverage throughout the city, and includes an emergency alarm feature for personal safety on each portable and mobile radio. A computer aided dispatch system is key to agency management of current and historical incident data in the provision of all levels of community services.

Fiscal and Records Services harbors payroll and budget specialists who carefully account for a bi-weekly payroll process that holds particular challenges in a diverse public employee agency with multiples of union contracts and associated City obligations. All agency purchase requisitions and expenditures pass through the division in its oversight of a multi-million dollar operating budget. Records specialists entertain a steady flow of public and personnel requests for records searches and reproduction. UCR data is organized and reported by division staff, too. The division manager serves as records custodian for the agency and provides advice for agency personnel on proper handling of public records, their authorized distribution and ultimate destruction.

Contact Information:

Captain John Barkley

For Alarm Registration please contact:

Patrol Administrative Specialist
(239) 213-4808

For traffic related questions please call (239) 213-4844 and ask for the Sergeant on duty.