The City of Naples has implemented an emergency call out system called CodeRED. This system is like 911, only we call you instead of you calling us. Of primary use during hurricane events, it allows the City of Naples to directly dial homes within a geographic area with a programmed message. For example if, during a hurricane, a voluntary evacuation was ordered for all areas West of US41, the system would call every household in the evacuation area with a message about the evacuation.

The system uses a database of phone numbers and addresses to make the calls, keeping records of numbers called. The system can tell whether the call was answered by a voice or answering machine, and even calls back if nobody answers the first time. Naturally, this database is only as effective as the information in it, so we would like all city residents and businesses to update their information from a special web form. Click here to update your information. Please note that this service is only for residences and businesses within the City limits.

If you have a cell phone, or multiple home or business numbers, the system will allow you to enter them as additional contacts. If you have recently moved or changed phone numbers, or have an unlisted number, please be sure to update the information as well. This system will only be used by emergency management officials for emergency situations.