The Administrative Services Bureau delivers primary information and records services, fiscal accounting, equipment inventory, and headquarters facility management services within NPFD. Bureau staff members play key roles in management of the Departments critical information systems, i.e., telecommunications, public safety radio, computer-aided dispatch and automated official records. The bureaus Deputy Director serves as facility manager for the headquarters complex and oversees the agencys volunteer corps.
The bureau routinely initiates and organizes a variety of agency project plans, leads in acquisition of grant opportunities, and oversees a variety of special projects and productive contributions by the Communications Services and the Fiscal and Records Services Divisions. The bureau director and his division managers are tasked with publication of a variety of internal periodicals for staff and public interests.
A modern spacious facility houses the Communications Services Division and its latest advances in computer, telephone and radio technology. An Enhanced 911 telephone system and CAD mapping program means greater safety for Naples citizens by providing telecommunicators (TCs) with critical caller location details for more accurate and timely emergency response. Operations personnel and dispatch staff enjoy high quality voice communications via an 800 MHz radio system that promises 95% broadcast coverage throughout the city, and includes an emergency alarm feature for personal safety on each portable and mobile radio. A computer aided dispatch system is key to agency management of current and historical incident data in the provision of all levels of community services.
Fiscal and Records Services harbors payroll and budget specialists who carefully account for a bi-weekly payroll process that holds particular challenges in a diverse public employee agency with multiples of union contracts and associated City obligations. All agency purchase requisitions and expenditures pass through the Division in its oversight of a nearly 12 million dollar operating budget. Records specialists entertain a steady flow of public and personnel requests for records searches and reproduction. UCR data are organized and reported by Division staff, too. The Division manager serves as records custodian for the agency and provides advice for agency personnel on proper handling of public records, their authorized distribution and ultimate destruction.
Our citizen volunteer corps operates under the program title of Volunteers in Police & Emergency Services (V.I.P.S). Comprised of about 20 community spirited members, the brunt of our V.I.P.S. cadre is stationed at our City Hall Detail to assist public interest in acquisition of beach parking tags and to lend an occasional clerical hand to the several administrative offices at the location. A smaller group of V.I.P.S. works out of our H.Q. facility volunteer office, in a variety of support functions.